Refund Policy

If you have questions about how to get the best results with your products, or if you are not happy with your purchase, please send us an email at info@theglohaus.com. We are here to help, and can assist with returns or refunds when necessary, as long as you contact us within 21 days of receiving your order. 

The alchemy kit is non-refundable. All shipping charges are also non-refundable. 

Once placed, online orders cannot be canceled or changed. In an effort to get your order to you as quickly as possible, all online orders are sent to our warehouse for immediate processing. However, you may return orders for a refund.